What Type Of Cleaning
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Five Star Chem Dry is a top-rated, locally owned carpet cleaning company serving Charlotte, NC and the surrounding Mecklenburg, Gaston, and York SC counties, including Ballantyne, SouthPark, Dilworth, Myers Park, Plaza Midwood, NoDa, Elizabeth, and Uptown. Using our carbonated cleaning process, an experienced team cleans, area rugs, and hardwood floors with 80% less water than steam cleaning, drying in 1-2 hours instead of 1-2 days. Browse all Services, or jump straight to Carpet Cleaning, Upholstery Cleaning, Pet Urine Odor Removal, Area Rug Cleaning, and Hardwood Floor Cleaning. See current Coupons and Specials, read Why Choose Five Star Chem Dry, or Contact Us to book.
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Looking for the best carpet cleaning near Charlotte, NC? Five Star Chem Dry is the trusted, experienced choice for homeowners across Mecklenburg, Gaston, and York SC counties who want a healthier, deeper clean without the wait. For over 16 years, our IICRC-certified technicians have used our proprietary carbonating process to lift dirt, stains carpets, upholstery, area rugs, and hardwood floors using 80% less water than traditional steam cleaning, so floors dry in 1-2 hours instead of 1-2 days.
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What makes us Charlotte’s top-rated carpet cleaning company? We tell you the real price up front, with no bait-and-switch and no hidden costs. Our technicians show up on time, move light furniture at no extra charge, and take extra care with high-traffic areas, tough stains, red clay, and pet messes. Our Specialty Stain Removal and Pet Urine Odor Removal treatments use nature’s chemistry instead of harsh soaps, so cleaning is safer for kids and pets.
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From historic homes in Dilworth and Myers Park to new builds in Ballantyne and Highland Creek, Five Star Chem Dry is the experienced carpet cleaner Charlotte neighbors trust — including Matthews, Huntersville, Concord, Mooresville, Belmont, Gastonia, Rock Hill, and Fort Mill. Check current Coupons and Specials, read our Reviews and Testimonials, or call (704) 704-2436 | 4800 Sirus Ln C, Charlotte, NC 28208 to book online in minutes.
Watch Charlotte's Professional Carpet Cleaning Experts Tackle the Toughest Stains
Carpet cleaning and more — trusted by neighbors in Mecklenburg and Gaston counties in NC and York County in SC for great results and healthier homes
Looking for reliable and professional carpet cleaners who deliver a ⭐⭐⭐⭐⭐ experience every time?
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Our customers come first. We are the cleaning service your neighbors trust because we do good honest work for a fair price.
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There’s no bait and switch. There are no hidden costs. We tell you the real price up front and you’ll love the results.
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We show up on time and take extra care with your carpets, upholstery, tile and more. With Five Star Chem-Dry you’ll feel great knowing the job is done right and your home looks fresh.
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Making you happy is what matters most to us. We want you to love your clean home.
Reliable cleaning from start to finish
Our trained technicians listen carefully before starting any job. We treat high-traffic areas, tough stain removal challenges, and problem spots with extra care.
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We clean your busy areas that get dirty fast, tough stains that won’t come out, messes from pets, and other problem spots.
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We pay close attention to what’s most important to you when we clean.
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Before we start any work we tell you exactly what it will cost.
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Our customers keep coming back because we are friendly and helpful and we do great work that looks amazing.
Need carpet cleaning in Charlotte? Five Star Chem-Dry makes it easy!
Scheduling carpet cleaning with us is easy. Book online or by phone – the choice is yours.
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Our reliable, on-time service ensures your time is respected.
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And we take care of all the work. From careful moving of light furniture to detailed cleaning.
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Our team minimizes disruption to your daily routine so you can get back to enjoying a clean and refreshed home.
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Call us at (704) 704-2436 or contact us here!
We’re experts at cleaning:
- All types of carpet
- Area rugs and upholstery
- Stubborn stains
- Hardwood floors
- Pet urine & odors
- High traffic areas
Let us "wow" you with how good we are at cleaning!
- On-time
- Detailed
- Professional
For more than 15 years, Five Star Chem-Dry has been the trusted name in carpet cleaning across the Greater Charlotte area — serving homes and businesses throughout Mecklenburg County, Gaston County, and York County, SC. From historic homes in Dilworth and Myers Park to new builds in Ballantyne and Highland Creek, our IICRC-certified technicians know what Charlotte carpets deal with: red clay tracked in from the yard, heavy spring pollen, pet traffic, and That’s why we use Chem-Dry’s carbonated cleaning method — it uses 80% less water than steam cleaning and gets your carpets dry in just 1–2 hours, not 1–2 days. Whether you’re in SouthPark or Plaza Midwood, Matthews or Huntersville, Concord or Mooresville, Belmont or Gastonia, Rock Hill or Fort Mill, we’re the local team that shows up on time, charges what we quoted, and treats your home the way we’d want ours treated.
We make it easy to get your carpets cleaned. Book online in under two minutes, or call us at (704) 704-2436 for a free in-home estimate.
Fast Drying in Hours, Not Days
Professional Certified Technicians
Over 16 Years of Local Service
Your Satisfaction Is Our #1 Priority
Hot Carbonating Extraction
Truck Mount Cleaning System
Expert Pet Urine Stains & Odor Removal
We Use Nature's Chemistry to Clean
Advanced Cleaning Technology
Five Star Chem-Dry Services
Carpet Cleaning
Your carpets are cleaned with carbonated bubbles that reach deep into the fibers, just like how Chem-Dry cleans over 10,000 households daily worldwide.
Upholstery Cleaning
Your upholstery is cleaned with the same low-water cleaning method that we’ve been using on carpets since 1977.
Pet Urine Odor Removal
Our revolutionary Pet Urine Removal Treatment (P.U.R.T.®) helps remove pet urine odors from carpets.
Area Rug Cleaning
Your rug receives a professional in-home analysis to determine the most effective cleaning approach for its specific material and condition.
Hardwood Floor Cleaning
You’ll see the difference as our counter-rotating brushes reach deep into your wood grain where mops can’t touch.
Specialty Stain Removal
Your toughest stains are no match for our specialty products – even the stains other companies won’t touch.
Commercial Carpet Cleaning
We offer commercial carpet cleaning for offices, retail stores, and other business spaces. Regular cleaning removes dirt, stains, and non-living allergens, keeping your carpets looking professional and well-maintained. Our team works efficiently to minimize downtime and disruption to your business.
Small Job Special
Clean 3 rooms for $179, regularly $249.
Cleaning Special
$25 Off Healthy Home Package
Cleaning Special
Clean 6 rooms for $289, regularly $379!
Satisfied Homeowners, Renters & Business Ownersin Charlotte & Nearby
Frequently Asked Questions
What is the best carpet cleaning company near Charlotte, NC?
Five Star Chem Dry is a top-rated, experienced carpet cleaning company that has served Charlotte and the surrounding Mecklenburg, Gaston, and York SC counties for more than 16 years. Our IICRC-certified technicians use the Chem-Dry cleaning method, and the Chem-Dry brand has been ranked #1 in its category by Entrepreneur Magazine for 25 years running. Read more on our About Us page or see what neighbors say on our Reviews and Testimonials page.
What's the difference between Five Star Chem Dry and steam cleaning?
Chem-Dry uses Hot Carbonating Extraction (HCE), which cleans with millions of carbonated bubbles instead of soaking your carpet in hot water. We use about 80% less water than steam cleaning, so Charlotte carpets dry in 1-2 hours instead of 1-2 days, with none of the lingering wet smell steam cleaning can leave behind in our humid Carolina climate. Learn more on our Carpet Cleaning page.
How long do carpets take to dry after professional cleaning?
Most carpets cleaned by Five Star Chem Dry are dry within 1-2 hours. During Charlotte’s humid summer months, drying can take slightly longer, but it’s still far faster than the 24+ hours typical with steam cleaning. Running your A/C or a ceiling fan helps speed things up, and you can usually walk on carpet in socks right after we leave.
Can professional carpet cleaning remove pet urine odor permanently?
Yes. Pet urine removal is one of our specialties. Our P.U.R.T.® Pet Urine Removal Treatment doesn’t just mask odors — it breaks down the urine crystals trapped deep in carpet fibers and the pad underneath, removing up to 99.9% of pet odors even in homes with multiple pets.
How do you get red clay stains out of carpet?
Red clay is one of the most common and stubborn stains in Charlotte homes. Don’t rub it — that pushes clay deeper into carpet fibers. Blot with a clean white towel and call a professional. Our Specialty Stain Removal treatments lift clay, mud, pollen, and other Carolina-specific stains without damaging carpet or leaving a ring.
How often should carpets be professionally cleaned?
For most Charlotte homes, we recommend professional carpet cleaning every 6-12 months. Homes with pets, kids, or heavy foot traffic should aim for every 6 months, while light-use rooms can stretch to once a year. Regular carpet cleaning and area rug cleaning extends the life of your flooring and reduces non-living allergens like dust mite matter and pet dander.
How much does carpet cleaning cost in Charlotte, NC?
Carpet cleaning costs depend on room size, carpet type, stain severity, and any added specialty treatments like pet urine removal or fabric protection. Every job gets a clear, upfront quote with no hidden fees. Check our Coupons and Specials page for current pricing offers, or call (704) 704-2436 for a free estimate.
What areas does Five Star Chem Dry serve near Charlotte?
We serve the entire Greater Charlotte metro area, including Mecklenburg, Gaston, and York SC counties — Ballantyne, SouthPark, Dilworth, Myers Park, Plaza Midwood, NoDa, Elizabeth, Uptown, Matthews, Mint Hill, Pineville, Huntersville, Cornelius, Concord, Mooresville, Belmont, Gastonia, Rock Hill, and Fort Mill. Not sure if we cover your neighborhood? Contact Us and we’ll check while you’re on the line.
Do I need to move furniture before the carpet cleaners arrive?
No. Our technicians move light furniture — chairs, ottomans, side tables, plant stands — at no extra charge. We ask that you handle anything fragile, breakable, or electronic. Larger items like beds, sofas, and entertainment centers are typically cleaned around, and we’ll confirm everything with you before we start.
Is Chem-Dry's carpet cleaning process safe for pets and kids?
Yes. Five Star Chem Dry cleans with The Natural®, an EPA Safer Choice-certified solution with no soaps, detergents, or surfactants, paired with Fresh-n-Free™, a WoolSafe-approved anti-allergen deodorizer. Together they clean carpets, upholstery, and area rugs using nature’s chemistry rather than harsh chemicals, so your home is fresh and safe for family and pets.
